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Do I need any special software to use the chat service?
169 views | 0 0 | Last updated on Jul 20, 2017 Ask a Librarian
You do not need to install any special software to IM with a librarian. The online text box/widget enables you to contact a librarian directly from out web page. However, if you do have an IM account, you can add the Libraries to your buddy list and use an IM client to contact the Libraries.